Common Questions

Do the facilities have air conditioning?

Yes! The Richmond Hill Curling Club and Richland Academy both have ample space, and enough air conditioning to keep campers cool throughout the blistering heat of summer!

What is the cancellation policy?

Full RefundNo Admin FeeCredit
Cancellation due to low enrolmentXX
Cancellation before the start of class due to COVID-19 lockdownXX
Cancellation any time before the start of the second classXX
Cancellation after classes start due to Government lockdown*Prorated refund for remaining sessionsX
Cancellation after classes start due to concernsProrated credit for unused class(es)
Missed classes due to sicknessProrated for missed class(es)

Is this program too advanced for my kid?

Our programs are designed to enhance kids’ creativity through hands-on learning while adapting lessons so they are age-appropriate. No prior experience with tools is necessary.

Will my child enjoy this program?

Our programs allow kids to explore a wide range of interests and become comfortable with expressing their creative thinking. Unlike traditional teaching methods, we put fun and engaging experiences with a focus on real-life connections at the heart of our programs.

What safety measures does The STEAM Project Take?

In the first class of every session, students start with an orientation on how to use and handle tools/ equipment safely. We ensure our staff are also equipped with proper training. There is also signage placed around the space reminding students of safety precautions.

At summer camp we have nursing and wellness staff on-site to provide medical attention, if necessary.

FAQ: General

Is this program too advanced for my kid?

Our programs are designed to enhance kids’ creativity through hands-on learning while adapting lessons so they are age-appropriate. No prior experience with tools is necessary. 

Will my child enjoy this program?

Our programs allow kids to explore a wide range of interests and become comfortable with expressing their creative thinking. Unlike traditional teaching methods, we put fun and engaging experiences with a focus on real-life connections at the heart of our programs.

FAQ: Summer Camp

Do you offer before and aftercare?

Yes. You have the option to add before and aftercare for an additional cost when you register on camp brain.

Do the facilities have air conditioning?

Yes! The Richmond Hill Curling Club and Richland Academy both have ample space, and enough air conditioning to keep campers cool throughout the blistering heat of summer!

Do I need to bring my own lunch?

If you decide not to add a meal plan, we advise you to pack a lunch.

Can I enrol all my children at the same location even if they are in different age groups?

We may be able to make arrangements. Please contact us directly.

Will my children be indoors all day?

Not at all! What makes our camp unique is the balance between indoor and outdoor activities. Campers get the chance to participate in challenges and activities outside, get some physical activities, and enjoy the fresh air!

Will my child be grouped with the older kids?

We organize kids into “cabins” of 8 with kids of the same age group.

What kinds of physical activity will kids do?

We encourage our campers to participate in the various team sports at camp, like road hockey, soccer, and volleyball. We also have individual as well as more leisurely activities that campers can participate in, like catch, frisbee, and a number of other activities that will get them moving!

FAQ: Makerspace

Can I book a tour of the space?

Yes. Give us a call at (289) 819-0178 or send us an email at info@thesteamproject.ca to schedule a time that works for you.

Do you offer free trials?

  • Virtual Classes
    Due to the hands-on nature and material components of our virtual classes, we do not offer free trial classes. We do our best to make sure you are satisfied with your experience with us and welcome your feedback to improve our programs.
  • In-person classesAt the time we are not offering free trial classes, however; we are looking to provide this option in the future.

What is a Makerspace?

A makerspace is any workspace where people can learn, tinker, and create with a wide range of access to tools, activities, and materials.

How many kids are in a class?

For our in-class programs, we keep class sizes of 5-7 children

What is the instructor to student ratio?

We maintain a 1:3 instructor to student ratio to ensure students receive adequate supervision and ample one on one time with instructors.

FAQ: COVID-19

What safety measures are in place?

With direction from the Ontario Ministry of Health, The STEAM Project will be taking additional measures to comply with the most updated regulations which include, but are not limited to the following:

  • Health screening of students (including a temperature check) at each sign in
  • Hand sanitizer stations will be placed at every entrance
  • Students who exhibit symptoms will not be allowed to attend
  • No more than 10 students in a group
  • Any common use supplies and tools will be disinfected before and after usage
  • Any common use activity room will have its frequent touch areas (door handles, tables, chairs, etc.) disinfected between activity periods

Changes to programs 

Due to the reduced class sizes, we are only operating in-person summer camp at Richland Academy this year for JK-4, aside from our regular JK-8.

FAQ: Special Events

What activities do you offer for adults?

We welcome people of all age groups to continue learning and creating with us. Our current opportunities include corporate events and adult workshops. Follow us on social media and sign up for our newsletter to stay updated with the latest events!

FAQ: Payment / Refunds

What is your cancellation policy?

Full RefundNo Admin FeeCredit
Cancellation due to low enrolmentXX
Cancellation before the start of class due to COVID-19 lockdownXX
Cancellation any time before the start of the second classXX
Cancellation after classes start due to Government lockdown*Prorated refund for remaining sessionsX
Cancellation after classes start due to concernsProrated credit for unused class(es)
Missed classes due to sicknessProrated for missed class(es)

What if I’m not satisfied with this class?

If you are unsatisfied with your experience, we will refund the remaining classes. Please contact us directly as we assess each cancellation on a case by case basis. 

Can I reschedule a missed class?

Our group classes cannot be rescheduled for a private lesson, however; we will try our best to accommodate you in extenuating circumstances. 

Do you have special payment plans?

Please contact us for more information.

Is financial aid available?

No. While our goal is to make learning with new tools and technology more accessible to a younger audience, the cost of operating our programs and maintaining its quality remains high. Our programs aim to provide the calibre of private school education at a fraction of the cost.

FAQ: Employment & Volunteering

How can I get involved?

We’re always looking for energetic and passionate individuals interested in STEAM to help run our programs and events. Check out our volunteer opportunities page to learn how you can get involved. Email us at info@thesteamproject.ca