The STEAM Project

Summer Camp 2024 Cancellation Policy

Cancellations and Session Reductions

• There will be no refund for days missed during camp for any reason, unless The STEAM Project decides to close camp or is forced to cease operations;
• Meal Plans and Extended Care fees are non-refundable (and no credit can be provided) after June 20, 2024;

• Please refer to our Cancellation Fee Guide provided below.

Refund exceptions:

• We are unable to confirm a camper’s application – a full refund will be issued;
• Camper illness or injury prior to or during a session that prevents a camper from participating in camp and results in more than 5 consecutive days of absence;
  • A 50% credit of camp fees (not including the first 5 days) will be issued at the discretion of the Camp Director.
  • Any credit will be valid for summer camp in the same or following year only;
  • A written request must be submitted by email to the camp office, accompanied by a doctor’s note.
• Meal plans and extended care fees are fully refundable until June 20, 2024.

Adding Sessions or Changing Session Dates

Adding Sessions: Adding camp sessions within the same season is subject to availability and will be charged at the rate in effect at the time of the addition.

Changing Sessions: Sessions may be swapped within the same season at no extra cost, but are subject to availability. Note: If you had only signed up for session 3 and are making a change to a different single session, the “Session 3-only” discount will be removed and vice-versa.

The STEAM Project reserves the right to change or update our policies and/or programs at any time.

FEE GUIDE – Cancellations and Reduction of Sessions/Weeks

Yes. You have the option to add before and aftercare for an additional cost when you register on CampBrain.

We partner with Kid’s Kitchen to offer meal plans to make lunchtime easy. Meal plan options will be available as an add-on (for an additional cost) on CampBrain.

If you decide not to add a meal plan, you should pack a nut-free lunch for your child. This includes:
– Lunch meal
– Two snacks
– Refillable water bottle

• Changing or adding session dates: Sessions may be moved within Summer 2022 at no extra cost as long as there is space available. Extending your child(ren)’s number of weeks at camp (example: extending from 2 to 4 weeks) will be subject to availability and will incur the fees that are in effect at the time of change. 
• Shortening sessions: Shortening your child(ren)’s enrolment dates (example: shortening your sessions from 3 sessions to 2 sessions) after payment has been made in full will result in a credit for the unattended sessions that can be used for the following camp season. Credits do NOT apply to full cancellations.
• Adding meal plans: Kid’s Kitchen meal plans can be added up to a week before the camp session begins.
• Adding before and after care: Services can be added up to a week before the camp session begins.

Yes! Each of our camp locations have air-conditioning in the indoor areas.

Each of our locations offers programs for students completing specific grades:
Richland Academy (JK-Grade 2)
Richmond Hill Curling Club (Grade 3 to Grade 9)
Fletcher’s Fields (Grade 1 to Grade 8)

Please contact us if you have any questions.

Not at all! What makes our camp unique is the balance between indoor and outdoor activities. Campers will be provided opportunities to participate in outdoor physical activity and games, in addition to regularly scheduled indoor programming.

Campers will be split up into “cabins” of 8-12 campers that are in the same age group:
FreshKids – JK & SK
Sprockets – Grade 1 & 2
Sophomores – Grade 3 & 4
Juniors – Grade 5 & 6
Seniors – Grade 7 & 8

There is a 1 to 4 staff to camper ratio at our summer camps. There are typically 8-12 campers per cabin.

Counsellors are selected based on their dedication to working with children and their skills with technology, arts, and science. They are at least 16 years of age, and several directors and teachers are always on site. All our staff have CPR/First Aid training and have all passed a police background check.

We encourage our campers to participate in the various team sports at camp, like road hockey, soccer, and volleyball. We also have individual as well as more leisurely activities that campers can participate in, like catch, frisbee, and a number of other activities that will get them moving!

For our summer camps, we have weekly spirit days where campers and staff all dress up to show their spirit!

Another special activity at camp are water days, where campers get to play outdoors will participate in water play. On those days, please ensure your camper comes prepared with a swimsuit, towel, shoes that can get wet, and a change of clothes.

Parents will be notified of the spirit days and water days by email during the camp season.

At the end of each session, every site hosts a closing ceremony, where staff and campers come together to celebrate their accomplishments and view a session-end slideshow that highlights the memories made from that session. Depending on the camp location, parents may or may not be invited to the closing ceremonies. However, all of the session-end videos will be available to watch on Youtube.

Our Makerspace provides youth with opportunities to learn, tinker and create projects! We provide them with access to tools and technology such as 3D printers, laser cutters, sewing machines, and more through our classes and workshops.

Yes, tours are available by appointment only. Please give us a call at (289) 819-0178 or send us an email at office@thesteamproject.ca to schedule a time to visit our Makerspace.

Unfortunately we do not offer free trial classes. However, we do offer No-Risk Registration for first-time families!

To participate in a No-Risk Registration class:

1. Reach out to us at office@thesteamproject.ca to inquire about the availability of a No-Risk Registration class;
2. If there is a spot open for a No-Risk Registration, please fully register and pay for the desired course prior to its start to reserve your spot.
3. Bring your child to attend the first class;
4. Following their first class, we will follow-up before the start of the second class to ask about your child’s enjoyment and satisfaction;
5. If your child enjoyed the class and would like to continue, there will be no changes to their registration and they may continue attending. If your child did not enjoy the class and will not be continuing with the course, we will provide a full refund.

Please let us know if you have any other questions or if you would be interested in a tour of our Makerspace to get a better understanding of what we can offer. Your satisfaction is our priority! 

For our in-class programs, we typically have a maximum of 10 students in one class.

We maintain a 1:5 instructor to student ratio to ensure students receive adequate supervision and ample one on one time with instructors.

For INVENTOR series, Coding & Robotics, and Art Tech courses, students are able to join partway through the season, as there will be new skills and projects featured throughout the course. Partial enrollments will have pro-rated course fees.

For other courses (Tiny Homes, Woodworking, Battle Bots), students will not be able to join partway through a season due to the progression of the skills learned. We recommend joining our mailing list to be kept up to date on when our new season begins.

If you have questions or clarification, please feel free to contact us directly at office@thesteamproject.ca

In-person Classes Cancellation Policies

*First-time families are eligible for a trial class, which extends their full refund period up until the start of the second class.

**Make-up classes will not be accommodated for any classes that are missed.

Our school break camps take place at our Richmond Hill Makerspace (561 Edward Ave. Unit 1, Richmond Hill, ON).

For our school break camps, similarly to summer camp, we separate our campers based on age group into cabins of 8-12 campers.

We maintain a 1:4 staff to camper ratio at our school break camps.

For all school break camps (Winter Camp, March Break Camp, PA Day Camp), cancellations made at least two-weeks before the start date of the camp are eligible for a full refund. Any cancellations with less than two-weeks notice are non-refundable.

Missed days of camp (including if given notice in advance) will not be refunded or credited.

We do offer our STEAM programs in schools! Examples of programs range from afterschool programs at schools, virtual programs offered Canada-wide, and one-time class workshops. Please visit https://www.thesteamproject.ca/steam-activities-richmond-hill/ to learn more.

Yes! We do host birthday parties at our Richmond Hill Makerspace. Please contact us at office@thesteamproject.ca for availability, or visit https://www.thesteamproject.ca/steam-birthday-parties/ to learn more.

For birthday parties, full payment in advance is required to confirm the event reservation.

Cancellations are eligible for a full refund up until 2 weeks prior to the day of the event.

Please visit our work with us page to learn about current job opportunities available at The STEAM Project.

We are happy to provide volunteer hours to any of our student volunteers. However, since The STEAM Project is not a non-profit organization, schools may not accept the volunteer hours you complete with us. We would recommend checking with your school administration beforehand.

To read more about what volunteers do at The STEAM Project, please check out our volunteer page.